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Cancellation Fee Refund

Thanks for choosing us for your Home insurance. If your previous insurer charges you a fee for cancelling your old policy we don't want you to be out of pocket. So we'd like to refund you this cancellation fee, subject to T&C's.

Submit your claim

Complete the form and we'll send you your cancellation fee refund. We may request evidence of the cancellation fee charged by your previous insurer. Please see T&C's.

Download claim form

(PDF) Download a copy of our claim form and send it to our freepost address.

This offer is being administered and managed on behalf of HSBC by MLP Fulfilment Services, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.